Local Job
Placements
1. We want to find a staff. How soon is your response time?
Our response / turnaround time is usually 1 working day for temporary job orders and 2 to 3 working days for contract / permanent job orders.
2.
If the candidate resigns or turns out to be unsuitable, will there be a replacement?
For temporary job / contract placements, we shall try to find a
replacement as soon as client informs us that the candidate is leaving. As for perm
placements, the guarantee clause will apply and Protemps Employment Agency shall
provide a replacement at no extra cost during the guarantee period. Placement fees
must be paid by the client company prior to the replacement process.
3.
We want to engage a contract staff. How will you charge us?
Do we have to provide benefits to the candidates?
There are 2 options; either the contract staff is on the employer's
payroll, where we will bill the client a one-time charge or Protemps' payroll, where
we will levy a mark-up on the total cost monthly for the duration of the contract.Upon
conversion of the candidate to perm placement, Protemps shall invoice the client
a one-time charge. We recommend clients to provide pro-rated benefits, so that candidates
feel more inclined to go for the contract placements, without feeling that they
are losing out by taking a contract instead of permanent job.
4.
How about temporary staff? How will you charge us?
For short assignments, we will quote an hourly rate to the
client, from which we will pay the candidate. If the duration of the assignment
is long, we will recommend the client to offer the candidate contract placement
instead.
5.
Can you guarantee that the temp/contract staff will commit to
the assignment?
While Protemps cannot guarantee candidates' 100% commitment, as
they may have to leave due to unforeseen circumstances, we do our best to ensure
that the candidates we recommend / send are able to commit to the assignment, in
order to minimize disruptions to client's operations. For temporary assignments,
candidates will have to give a few days' notice in advance should they decide to
resign. For contract employees, the notice period will be agreed upon between the
client and the candidate before commencement of work.
6. We are just making an enquiry, as we don't have any vacancies
currently. Does signing your Terms and Conditions mean we are obligated to recruit
from Protemps in future?
No. The Terms and Conditions will only apply when you engage us
to recruit staff for your company.
7. Can we see the shortlisted candidates before signing and faxing
back the Terms and Conditions to Protemps?
Our company policy is to have all T&C signed, stamped and faxed
back to us before clients are allowed to interview our candidates, though we may
make exceptions in certain cases. We assure all clients that Protemps will only
bill them upon successful placement of the candidates.
8. What is your company’s payment terms?
Within fourteen (14) days from the date of invoice.
Foreign Job Placements
1. Does Protemps assist employers to recruit foreign workers and
professionals (Work Permit, S-pass, Employment Pass)? Which countries do you recruit
from?
Yes, we do, provided client has the Prior Approval. Should the
client require Protemps to apply for the EDB approval, we will do it on a case-to-case
basis. Protemps recruits workers from China, Myanmar, India, Bangladesh, Philippines,
Malaysia and Vietnam.
2. Do we need to pay a placement fee to Protemps?
For placement of work permit holders from countries other than
Malaysia, clients will not pay any fees. Protemps will charge clients for placement
of Malaysians, S-pass and Employment Pass candidates.
3. If we engage your services, what is your package / proposal
like?
Please call us for a no-obligation discussion.
4. How soon can we go up to recruit the workers once we give Protemps
the order?
2 to 3 weeks upon confirmation of order.
5. How soon can the workers arrive in Singapore upon selection?
Arrival of selected workers to Singapore is approximately 2 weeks
or 10 working days from the application date of work permit.
|
|
 |