Employers’ FAQs (Local Job Placements)

1. We want to find a staff. How soon is your response time?
2. If the candidate resigns or turns out to be unsuitable, will there be a replacement?
3. We want to engage a contract staff. How will you charge us? Do we have to provide benefits to the candidates?
4. How about temporary staff? How will you charge us?
5. Can you guarantee that the temp/contract staff will commit to the assignment?
6. We are just making an enquiry, as we don't have any vacancies currently. Does signing your Terms and Conditions mean we are obligated to recruit from Protemps in future?
7. Can we see the shortlisted candidates before signing and faxing back the Terms and Conditions to Protemps?
8. What is your company’s payment terms?

Employers’ FAQs (Foreign Job Placements)

1. Does Protemps assist employers to recruit foreign workers and professionals (Work Permit, S-pass, Employment Pass)? Which countries do you recruit from?
2. Do we need to pay a placement fee to Protemps?
3. If we engage your services, what is your package / proposal like?
4. How soon can we go up to recruit the workers once we give Protemps the order?
5. How soon can the workers arrive in Singapore upon selection?

:: Employers’ FAQs (Local Job Placements)

1. We want to find a staff. How soon is your response time?

Our response / turnaround time is usually 1 working day for temporary job orders and 2 to 3 working days for contract / permanent job orders.

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2. If the candidate resigns or turns out to be unsuitable, will there be a replacement?

For temporary job / contract placements, we shall try to find a replacement as soon as client informs us that the candidate is leaving. As for perm placements, the guarantee clause will apply and Protemps Employment Agency shall provide a replacement at no extra cost during the guarantee period. Placement fees must be paid by the client company prior to the replacement process.

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3. We want to engage a contract staff. How will you charge us? Do we have to provide benefits to the candidates?

There are 2 options; either the contract staff is on

• The employer's payroll, where we will bill the client a one-time charge or
• Protemps' payroll, where we will levy a mark-up on the total cost monthly for the duration of the contract.

Upon conversion of the candidate to perm placement, Protemps shall invoice the client a one-time charge. We recommend clients to provide pro-rated benefits, so that candidates feel more inclined to go for the contract placements, without feeling that they are losing out by taking a contract instead of permanent job.

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4. How about temporary staff? How will you charge us?

For short assignments, we will quote an hourly rate to the client, from which we will pay the candidate. If the duration of the assignment is long, we will recommend the client to offer the candidate contract placement instead.

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5. Can you guarantee that the temp/contract staff will commit to the assignment?

While Protemps cannot guarantee candidates' 100% commitment, as they may have to leave due to unforeseen circumstances, we do our best to ensure that the candidates we recommend / send are able to commit to the assignment, in order to minimize disruptions to client's operations. For temporary assignments, candidates will have to give a few days' notice in advance should they decide to resign. For contract employees, the notice period will be agreed upon between the client and the candidate before commencement of work.

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6. We are just making an enquiry, as we don't have any vacancies currently. Does signing your Terms and Conditions mean we are obligated to recruit from Protemps in future?

No. The Terms and Conditions will only apply when you engage us to recruit staff for your company.

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7. Can we see the shortlisted candidates before signing and faxing back the Terms and Conditions to Protemps?

Our company policy is to have all T&C signed, stamped and faxed back to us before clients are allowed to interview our candidates, though we may make exceptions in certain cases. We assure all clients that Protemps will only bill them upon successful placement of the candidates.

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8. What is your company’s payment terms?

Within fourteen (14) days from the date of invoice.

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:: Employers’ FAQs (Foreign Job Placements)

1. Does Protemps assist employers to recruit foreign workers and professionals (Work Permit, S-pass, Employment Pass)? Which countries do you recruit from?

Yes, we do, provided client has the Prior Approval. Should the client require Protemps to apply for the EDB approval, we will do it on a case-to-case basis. Protemps recruits workers from China, Myanmar, India, Bangladesh, Philippines and Malaysia.

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2. Do we need to pay a placement fee to Protemps?

For placement of work permit holders from countries other than Malaysia, clients will not pay any fees. Protemps will charge clients for placement of Malaysians, S-pass and Employment Pass candidates.

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3. If we engage your services, what is your package / proposal like?

Please call us for a no-obligation discussion.

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4. How soon can we go up to recruit the workers once we give Protemps the order?

2 to 3 weeks upon confirmation of order.

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5. How soon can the workers arrive in Singapore upon selection?

Arrival of selected workers to Singapore is approximately 3 weeks from the application date of work permit.

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